Salthunt improves customer satisfaction and enhances boat safety

INDUSTRY:

Recreational Boating

TYPE OF VEHICLES:

Charter boats

SOCIAL PROFILES:

Salthunt improves customer satisfaction and enhances boat safety with FleetMetriks asset tracking solution

The Challenge

Salthunt, a boat charter company based in Costa Rica, faced a significant challenge in managing its fleet of vessels. As the company’s demand grew, so did the complexity of its operations, and they needed a reliable and efficient way to keep track of their boats’ location and status. That’s when they turned to FleetMetriks, a leading provider of GPS location services and telematic solutions.

The Solution

FleetMetriks provided Salthunt with a comprehensive solution that enabled them to monitor their vessels in real-time and receive alerts for various critical events. The solution included GPS tracking devices installed on each boat, a web-based dashboard, and a mobile app for easy access.

The Results

With FleetMetriks’ solution in place, Salthunt was able to monitor their boats’ location, speed, and direction in real-time. They could also receive alerts for various events, including:

  • engine status
  • engine removal
  • power disconnect
  • battery case tamper
  • audible tamper alerts
  • bay area exits and ingress

This enabled Salthunt to respond quickly to any critical situation and provide timely assistance to their customers.

“We are very happy with this product and the service. It is gratifying to know that there is a serious company in Costa Rica that offers this kind of technology. After implementing this solution, we are now able to have our boats’ real-time location, which gives us an extra security element by receiving alerts for the boats during excursions or at the bay.”
Salthunt Founder

Summary

FleetMetriks’ GPS location services have proven to be a game-changer for Salthunt, enabling them to better manage their boat charters, improve customer satisfaction, and enhance safety and security for their customers and staff.

Improved safety
& security

Improved customer satisfaction

Improved boat tracking

“We are now relieved by this solution, FleetMetriks’ service and support are top-notch. We can now easily track our boats and have peace of mind knowing that they are safe and secure.”
Salthunt Employee

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