FleetMetriks’ world-class support
Access FleetMetriks’ world-class support
to manage and control your fleet
Online Support Chat
Get in contact with a FleetMetriks representative within minutes using the Online Support Chat feature found on your platform page. To do so just click on the headset icon located in the top right corner of your platform page.
Screen Share Feature
FleetMetriks values its clients and their time that’s why we aim to resolve your support issues as quickly and efficiently as possible. When using the Screen Share feature found in the Online Support Chat, you can benefit from real-time, step-by-step guidance from our Support Team.
Screen sharing is the ideal solution for when your team needs to deal with complex technical issues. It eliminates the need for long, complicated phone calls by providing a visual aid that helps identify specific problems; in doing so we can communicate solutions in a way that is understandable to your team.
Send us an email
FleetMetriks’ support team members are trained and ready to help with all your fleet needs. Simply email us with any inquiry or technical question to access our fast and reliable support.
If you tried the Online Support Chat and the Share Screen features but are still not fully satisfied with the responses provided; our team will automatically create a Support Ticket on your behalf. Once your ticket is created, an Advanced Support Engineer will reach out to you to provide specialized assistance.
Call or message us via WhatsApp’s super strong end-to-end encryption interface.